1. General Information

These Terms and Conditions govern the use of the website www.dentcraft.ro and the provision of dental services by DENTCRAFT SRL, located at Str. Barbu Stefanescu Delavrancea nr.3, Satu Mare, Romania.

By accessing the website and/or using our services, you agree to these terms. Please read them carefully.

2. Dental Services

2.1 Nature of Services

DENTCRAFT provides dental services including, but not limited to:

Dental consultations and diagnosis
General dentistry (fillings, extractions, scaling)
Cosmetic dentistry (veneers, teeth whitening)
Dental implants
Orthodontics
Dental prosthetics
Endodontics (root canal treatments)
Oral and maxillofacial surgery
Pediatric dentistry
Dental emergencies

2.2 Website Information

Information presented on the website is for informational purposes only and does not constitute medical advice. Diagnosis and treatment plans are established exclusively following clinical consultation.

Prices displayed on the website are indicative and may vary depending on the complexity of the case. The final price will be communicated after consultation.

3. Appointments

3.1 Booking Methods

Appointments can be made via:

Phone: 0741 199 977
WhatsApp: 0741 199 977
The contact form on the website
Email: dentcraftsm@gmail.com

3.2 Cancellation and Rescheduling

Please notify us at least 24 hours in advance if you wish to cancel or reschedule an appointment. Repeated no-shows without prior notice may result in restricted online booking capabilities.

3.3 Delays

We make every effort to keep to schedule. In exceptional cases, prior treatments may cause minor delays. Thank you for your understanding.

4. Medical Consent

Before any treatment, you will be informed about:

The nature and purpose of the treatment
Available treatment alternatives
Associated risks and benefits
Estimated cost of the treatment

Written informed consent will be obtained for invasive or complex procedures.

5. Payment and Billing

5.1 Payment Methods

We accept the following payment methods:

Cash
Bank card (Visa, Mastercard)
Bank transfer

5.2 Billing

A fiscal invoice will be issued for all services provided, in accordance with applicable legislation.

5.3 Payment Plans

For complex treatments, we may offer installment payment options. Details are arranged at reception.

6. Warranties

We provide warranties for prosthetic work and dental implants, in accordance with manufacturer recommendations and professional standards. Exact warranty conditions are communicated for each treatment individually.

The warranty is conditional on:

Following oral hygiene recommendations
Attending scheduled periodic check-ups
Normal use of dental work

7. Limitation of Liability

7.1 Medical Services

DENTCRAFT assumes responsibility for the quality of medical services provided, within the limits of applicable professional standards. Treatment outcomes may vary depending on individual biological characteristics.

7.2 Website

Information on the website is provided "as is." We do not guarantee that the website will be available at all times or error-free. We are not responsible for any losses resulting from the use or inability to use the website.

8. Intellectual Property, Registered Trademark and Copyright

8.1 Copyright

The entire content of dentcraft.ro — including, without limitation: texts, articles, service descriptions, photographs, images, illustrations, graphics, videos, logos, icons, interface design, source code (HTML, CSS, JavaScript, TypeScript), site structure, color palette, typography, animations, page layout, and any other visible or invisible element — is the exclusive property of DENTCRAFT SRL and/or its authorized collaborators, and is protected by Romanian Law No. 8/1996 on copyright and related rights, as well as applicable international treaties on intellectual property.

8.2 Registered trademark

„DENTCRAFT", the DENTCRAFT logo, taglines and associated visual identity elements are trademarks owned by DENTCRAFT SRL. Any unauthorized use of the „DENTCRAFT" name or brand elements — including in web domains, social media accounts, advertising materials, packaging, email signatures or any other commercial context — constitutes infringement of intellectual property rights and will be prosecuted under applicable law.

8.3 Express prohibitions

Without DENTCRAFT SRL's prior written and explicit consent, the following are STRICTLY PROHIBITED:

Copying, reproducing, duplicating part or all of the website content (including via web scraping, automated capture, bulk downloads, or any other technical means);
Cloning the design, layout, visual structure, source code, or any other component of the website;
Using texts, blog articles, service descriptions, reviews, or any other editorial content for other websites, publications, social networks or commercial materials;
Reusing photographs of patients, the clinic, the medical team, or any other images published on the site;
Registering web domains, business names, trademarks, or social media accounts that imitate or use the „DENTCRAFT" name or confusingly similar variants (DentCraft, Dent Craft, Dentcraft Satu Mare, etc.);
Modifying, adapting, translating, decompiling, or creating derivative works based on website content;
Redistributing, selling, renting, or making the content available to the public, for commercial or non-commercial purposes.

8.4 Monitoring and legal action

DENTCRAFT SRL actively monitors the use of its content and brand. Any infringement detected will result in:

Formal cease-and-desist notice;
Civil damages claim for moral and material harm caused;
Referral to competent authorities (Romanian State Office for Inventions and Trademarks, Romanian Police, ORDA — Romanian Copyright Office) and initiation of criminal proceedings where applicable;
Requests to hosting providers, domain registrars, social networks and search engines for takedown of infringing content under DMCA and applicable EU regulations.

8.5 Authorized citation

Short excerpts may be cited for informational, journalistic, or educational purposes, provided the source is clearly indicated (the name „DENTCRAFT" and a link to dentcraft.ro) and the original meaning is preserved. For any other use, please contact us in advance at dentcraftsm@gmail.com.

9. External Links

The website may contain links to third-party websites. We are not responsible for the content or privacy policies of these websites.

10. Force Majeure

We are not responsible for delays or failure to fulfill obligations caused by circumstances beyond our reasonable control (natural disasters, pandemics, government restrictions, etc.).

11. Applicable Law

These terms are governed by the laws of Romania. Any dispute shall be resolved amicably or, failing that, by the competent courts in Satu Mare, Romania.

12. Amendments

We reserve the right to modify these terms. Changes take effect upon publication on the website.

13. Contact

For any questions regarding these terms and conditions:

Email: dentcraftsm@gmail.com
Phone: 0741 199 977
Address: Str. Barbu Stefanescu Delavrancea nr.3, Satu Mare, Romania

Terms & Conditions